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What is Ross House?

Ross House is the only self managed and community owned not-for-profit building in Melbourne, Australia and has been an important part of the social justice and environment community in Melbourne for over two decades.

Ross House is a place for community groups to grow, connect and evolve.The five-storey heritage listed Ross House building in Flinders Lane provides affordable, accessible office space to over 50 small not-for-profit groups working towards environmental and social justice.

Ross House also offers affordable meeting room hire and other resources to anyone who might like to use them.

How do you book a room at Ross House?

To book a room at Ross House, you need to have a Ross House user account, which you can create via the website.

Once the account is created, you can select the day(s) and time(s) that you require via the live online booking portal.

Once the bookings have been added to your cart, you finalise payment via our secure PayPal system using a credit card or PayPal account. *Members and Tenants have a different payment method.

Confirmations and receipts will be emailed directly to the account holder.

For assistance or any questions you may, please contact the Front Desk on (03) 9650 1599 or

Who can join the Ross House Association?

Membership is open to organisations which are:

1. Community and self-help groups: these are organisations where decisions are made by members. Some of these groups have members who share the same medical or social condition (self-help) or have the same concern (community groups).

2. Small groups: with under 570hrs per week of paid staff and needing less than 135m2 of space.

3. Groups collaborating for social justice and (or) environmental sustainability. Individuals and businesses can become Ross House supporters.

How much does it cost to join?

Non profit organisations working towards environmental sustainability and (or) social justice goals can become a member of Ross House for $85 per year (excluding GST). If you are a for-profit group or an individual, you can become a Ross House supporter by making a tax deductible donation. You can contribute to this unique social justice and environment movement by donating to the National Trust of Australia Ross House Heritage Appeal.

If you prefer to make a donation by cheque, please make it out to The National Trust of Australia (Victoria) and send it to Ross House Association, 247-251 Flinders Lane, Melbourne 3000. For more information, please call (03) 9650 1599.

What does membership involve?

Each member organisation delegates a member to represent itself at Ross House Association general meetings. The Association is managed by a committee elected from these representatives at the Annual General Meeting, usually held in October or November each year. A series of sub-committees deal with specific areas of responsibility. Any members of a Ross House Association member organisation can make a contribution to the management of the Ross House Association through these sub-committees. There are also ad-hoc opportunities to contribute and influence the Ross House Association through member’s consultations and short term task groups.

How do you get an office at Ross House?

All tenants of Ross House have to first be accepted as Ross House members (see who can join above). The activities of your organisation will then be assessed to see if they are appropriate for the building. The layout of the building makes confidentiality very difficult and noisy activities too disruptive.

The first step to becoming a tenant is to make an application for membership and then tenancy. Applications are considered by a sub-committee and then the committee of the Ross House Association. Both applications can be considered at the same time.

Is Ross House currently open?

During the COVID-19 period, there are 4 reasons to be in Ross House:

  • You are working for an organisation that is a tenant
  • You have a booked meeting at Ross House
  • You are accessing the services of a tenant
  • You are accessing your pigeonhole for mail

Ross House is open to tenants, members and meeting room users. It is not open to the public – the front doors will continue to be locked until further notice.

Can I access my office?

Yes you can. Organisations with under 40 staff can have up to 10 staff onsite currently and 20 staff from 11th January 2021. So, Ross House tenants can return to their offices subject to current requirements. See

Please make sure you have your swipe and office key. You will not be able to access your office without these when Staff are on leave.  If you are returning to work, please make sure you have a COVIDSafe plan.  For more information, please visit

Can I have additional cleaning in my office?

Please let RHA know when you are planning to return to Ross House, we can then arrange suitable cleaning for your level of office usage.

Do I need to sign in to Ross House?

Yes, please use the Ross House ‘Wavin’ contact tracing system to sign in. Tenants should also have in place their own attendance recording system under their COVIDsafe plan, as there may be barriers to accessing the digital smartphone system.

Will Ross House staff be around to answer my queries after hours?

RHA staff will be not be available to assist outside of business hours (Monday – Friday, 9am – 5pm). For emergencies please contact Security on 1300 02 04 06.

What happens if I forget my office key or swipe?

Unfortunately, RHA staff will be not be available to assist outside of business hours (Monday – Friday, 9am – 5pm). Please contact them during this time.

What is happening to my mail / deliveries?

RHA staff will distribute mail daily at Ross House. In the event on an extended lockdown, mail to the membership will be scanned and forwarded on to the main admin contact.

Deliveries can be excepted by RHA at Ross House during off-peak) business hours (Monday – Friday, 10am – 3pm).

If there is anything important you are waiting on, please inform Katie on / (03) 9650 1599.

Can I book a room?

Yes, you can book a meeting room via your online account. If you need assistance, please contact Katie on

Our organisation has grown during the year and we may need a larger office. What is the process?

Please contact Rebecca, the Membership and Tenancy Officer directly to discuss your options There are currently some offices available and if these are not suitable, then you will be able to go on a waitlist.

Our organisation has had to downsize during the pandemic and we may need a smaller office space. What do we do?

Please contact Rebecca, the Membership and Tenancy Officer directly to discuss your options There are currently some smaller offices available and if these are not suitable, then you will be able to discuss your needs, timeline and go on a waitlist.

We need to re-organise our work space and have furniture we need to get rid of. Does Ross House provide hard rubbish collections?

Ross House organises two gratis hard waste collections per annum for odd items that tenants may need to discard. Please note that this is a service provided to all tenants and not on an individual needs basis. Notwithstanding this, should you require a specific office hard waste collection that involves multiple items, the cost is $100 per m3. Please contact Nazzareno if you have any further questions